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Conversational AI for Odoo

Bots that actually know your business.

Grounded in your Odoo data — products, orders, tickets, inventory, invoices. Not a generic LLM playing dress-up. Conversations log to the right record, handoffs reach the right human, and every reply is auditable.

Pilot a chatbot → See channels
Try it

A real conversation with an Odoo-grounded bot.

Type a question on the right. The bot pulls from a sample Odoo dataset — product catalog, order history, return policies — and answers like your top customer-success rep would.

  • Reads orders, invoices, products, contacts in real time
  • Cites the Odoo record — no hallucinated SKUs or order numbers
  • Hands off to humans with the full transcript and context
  • Logs every interaction to the correct CRM lead or Helpdesk ticket
E
Entrophy Assistant Powered by your Odoo
Online
Hi! I’m grounded in this demo’s Odoo data. Ask me about order status, product specs, or returns.
When does order #SO0042 ship?
Order #SO0042 shipped this morning via Shiprocket. Tracking: BD12480921IN. Expected delivery: tomorrow.
Can I add an item to it?
The order’s already in transit — but I can create a linked add-on order. Want me to draft it for the same address?
Channels

One brain. Wherever your customers actually are.

Same Odoo knowledge, same conversation history, same handoff rules — across every channel you ship.

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WhatsApp Business

Cloud API setup, vertical templates, AI replies, lead capture into CRM. India-first, but works anywhere WhatsApp is.

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Website widget

30KB drop-in widget that ships with your brand colours. Pre-built for Pretext, Wagtail, Webflow, raw HTML.

⌬

Odoo Helpdesk co-pilot

Lives in your existing Helpdesk module. Drafts replies, suggests tags, escalates on confidence scores.

⌘

Internal Slack / Teams

Sales asks “what’s the lead time on SKU-901” in Slack, gets the Odoo answer back — with the record link.

⎘

Voice (phone & IVR)

Whisper STT + Twilio for inbound calls. Picks up after hours, books appointments straight into Calendar.

✦

SMS & Instagram DMs

For markets where WhatsApp isn’t dominant. Same brain, same handoff rules, same audit trail.

By role

What different teams ask the bot to do.

⌖

Sales

Qualify inbound WhatsApp leads, answer pricing & lead-time questions, schedule demos, push to CRM with full transcript.

＋

Customer support

Order status, return policy, troubleshooting, refund triggers. 70%+ tier-1 close-rate within 30 days of go-live.

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Operations

Internal queries: “current stock of SKU-X?”, “deals closing this week?”, “unpaid invoices over 60 days?”

▲

Marketing

Lead magnet → bot qualification → segmentation tags in Odoo. Vertical templates for clinics, gyms, events, B2B.

⎙

Accounting

Customers ask about outstanding invoices, payment links, GST documents — bot retrieves & sends from Odoo directly.

⌬

Internal HR

Leave balance, policy lookup, expense submission — all from a Slack DM to the bot, all logged in Odoo HR.

Why ours is different

Most chatbots are a chat overlay. Ours is a teammate.

Typical chatbot SaaS

  • Pre-trained on FAQs — no idea what your stock level is
  • Lives outside Odoo, syncs poorly, doubles your data
  • Per-conversation pricing punishes growth
  • Hallucinates SKUs, order numbers, prices
  • Handoff drops context; agent starts from scratch
  • You pay forever even after the build cost is sunk

Entrophy chatbot

  • Reads live Odoo records — orders, products, contacts, tickets
  • Native Odoo module; one source of truth, no sync drift
  • One-time module fee + your model API costs at cost
  • Cites the record it’s reading; refuses to guess
  • Hands off with full transcript + suggested next action
  • Yours forever — OPL-1, source code in your repo
74%tier-1 queries auto-resolved
3.2×faster lead response time
<1.2smedian reply latency
$30/motypical SaaS replaced
Delivery

Two to four weeks. From kickoff to inbox-zero.

1

Channel + scope

Pick WhatsApp, web, or both. Define the 10 most asked questions today.

2

Ground in Odoo

Connect to your products, orders, contacts. Stage in a staging DB.

3

Train + tune

Test with 50 real past conversations. Tune handoff thresholds.

4

Ship + measure

Go live behind a feature flag. Weekly dashboard for resolution rate.

Pilot a chatbot — one channel, one workflow.

From $1,499 fixed. Two weeks, live in staging. If the resolution rate doesn’t clear 50% in week one, we keep tuning until it does.

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