Service, parts, warranty, body shop, customer comms — Odoo configured for multi-bay service centres and dealerships that need every repair order to bill the right margin.
Most of these add up to RO margin you didn’t bill and warranty money you didn’t collect.
Customer hears one number at intake, another at pickup. Digital RO with itemised estimate and customer OK fixes this.
Parts issued from stores, never linked to the right RO, margin invisible. Parts-RO linkage tracks margin per repair.
OEM rejects claims because evidence isn’t complete. Warranty packager enforces photos, mileage, fault code at RO open.
Customer’s car sits waiting for the surveyor, bay blocked. Insurance liaison module schedules survey, tracks status, pings TPA.
Car ready, customer doesn’t know till advisor calls. Auto-pickup reminders via WhatsApp + SMS the moment the bay closes the RO.
Customer asks where the car is, advisor asks the workshop, hours pass. Bay scheduler with stage-tracking gives advisors live status.
Automotive modules built for the chaos of a busy service centre — OEMs hounding warranty paperwork, customers asking for ETAs, parts moving between bays and stores all day.
The digital RO is the spine: estimate, photos, parts, labour, warranty, insurance, pickup — everything threads through one record per job.
OEM dealer APIs, warranty portals, payment gateways, comms — pre-wired for service centres and dealerships.
Parts-RO margin tracking, warranty packager with photo and OBD fault-code requirements, insurance surveyor calendar, and WhatsApp pickup pings.
Five-week ship. We migrate your paper ROs, your warranty-rejection email chain and your bay whiteboard into one Odoo with measurable margin gain.