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“Appointments on Calendly, billing on Tally.”
Booked patient, billed patient, treated patient — three different records. We collapse them into one row keyed to the patient.
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“Lab reports manually couriered.”
Reports arrive as PDFs on email, attached to a patient by a receptionist. HL7/FHIR feeds attach them automatically and notify the doctor.
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“Pharmacy stock not tied to prescriptions.”
Rx written, dispensed, stock counted at end of week. We dispense against the prescription so stock and revenue reconcile in real time.
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“Insurance claims by email.”
Documents zipped, emailed to TPA, chased weekly. Direct TPA API integration with claim status tracked on the encounter.
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“Patient history in Word docs.”
The doctor opens a folder named after the patient and hopes the right note is there. Structured encounter records make history a query, not a search.
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“Consent forms on paper.”
Signed, filed, lost. Digital consent capture with timestamped patient signature stays on the record forever.